Last updated: 27 August 2026

1. Introduction

Taylors Medical Aesthetics Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book appointments, attend consultations or receive treatments.

2. Data Controller

Taylors Medical Aesthetics Ltd
15 Riley Avenue
Lytham St Annes
FY8 1HZ

Telephone: 07734 694361
Email: clare@drclaretaylor.co.uk

3. Information We Collect

• Identity information
• Contact information
• Medical information
• Clinical photographs
• Payment and transaction information
• Technical information from website use

4. Special Category Data

As a medical aesthetics clinic, we may process health-related information where necessary for healthcare provision, patient safety and treatment planning.

5. How We Use Your Information

• Arrange consultations and appointments
• Provide treatments and aftercare
• Maintain medical records
• Take payments
• Comply with legal obligations
• Improve our services

6. Lawful Bases for Processing

We rely on contract, legal obligation, legitimate interests, healthcare provision and consent where applicable.

7. Online Booking System

Appointments may be booked through Fresha. Personal information submitted through Fresha may be processed according to Fresha’s privacy policy.

8. Sharing Information

We do not sell personal information. Information may be shared with professional advisers, service providers, regulators or law enforcement where necessary.

9. Retention

Information is retained only for as long as necessary to meet clinical, legal, insurance and regulatory requirements.

10. Security

We use appropriate technical and organisational measures to secure personal information.

11. Marketing

Marketing communications will only be sent where lawful and can be opted out of at any time.

12. Your Rights

You may have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent.

13. Complaints

You may contact us or complain to the Information Commissioner’s Office (ICO).

14. Cookies

Please see our Cookie Policy for information about website cookies.

15. Changes

This policy may be updated periodically.